Hospital and Community Liaison

Franciscan Villa
3601 South Chicago Avenue
South Milwaukee, WI 53172

Job Type: Full Time


Franciscan Villa is a senior living community that offers three levels of assisted living options, rehabilitative services, skilled nursing care and a Child Day Care for our employees and members of the community.

Our dedicated health care professionals at CHI Franciscan Villa are committed to the patient-centered model and work to maintain a safe and secure environment while providing as many comforts of home as possible.

Franciscan Villa’s mission-driven philosophy of providing a continuum of care is guided by our core values of reverence, integrity, compassion and excellence.

Hospital and Community Liaison

The Hospital and Community Liaison serves as a dependable point of contact for all utilization of services and communicates programming and service needs. Additionally, this position requires advocating and promoting the facility’s services to hospitals, case workers, discharge planners, physician offices, and other clinical providers. The Hospital and Community Liaison follows up on all hospital referrals, evaluates proper placement, explains the facility’s services, and maintains and develops referral sources.

  • Plans and executes the community marketing and communications on and off campus.
  • Facilitates and assures the delivery of discharge reports and communication.
  • Coordinates all public relations functions.
  • Assists in the facility’s advertising efforts.
  • Satisfies all educational in-service requirements mandated by CHI Living Communities, the department, external accrediting, and regulatory agencies.


Job Requirements


  • Sales Experience required
  • LPN or social worker preferred
  • A minimum of two (2) years experience in nursing, home health preferred
  • Excellent oral/written communication skills
  • Demonstrated ability to provide a high level of customer service
  • Ability to handle a fast paced environment with a high level of organization
  • Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills
  • Computer proficiency required

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