Director of Maintenance

Madonna Manor
2344 Amsterdam Road
Villa Hills, KY 41017

Job Type: Full Time


The Director of Facilities is responsible for the planning, organizing, directing, and developing of the overall operation of the Facilities Department in accordance with all regulatory and accrediting agencies.

Department: Maintenance

Reports to: Executive Director

Essential Job Specific Duties/Responsibilities

1. Plans organize and directs the maintenance, safety, and security programs.

a. Establishes and monitors departmental standards and practices to meet the requirements of federal, state, and local codes and regulatory/accrediting agencies.

b. Ensures quarterly Performance Improvement reports and Resident/Employee Satisfaction Surveys demonstrate continuous improvement.

c. Develops a budget based on statistics provided by Finance. Explains variances as required.

d. Develops departmental policies and procedures that ensure all statutory, regulatory, and accrediting requirements are met.

e. Ensures that the following are met: two (2) or fewer deficiencies/violations on any regulatory agency inspection, zero (0) repeat deficiencies/violations on consecutive surveys, and zero (0) deficiencies/violations identified as immediate jeopardy to resident health and/or safety.

f. Directs and supervises a team of support personnel. Provides staff schedules, monitors quality of work, and conducts performance evaluations.

g. Manages and coordinates effective purchasing practices for Facilities Department operation.

h. Performs duties of maintenance/grounds technician and security when necessary.

2. Compiles an inventory of all facility equipment and systems, and develops preventative maintenance procedure for each item

a. Ensures facility equipment is maintained according to the Joint Commission, federal, state, and local regulations as evidenced by survey results, formally documented plan, and records/logs.

b. Records and reports are maintained on all critical life safety systems in accordance with regulatory standards.

c. Monitors management plans for compliance with Joint Commission Environment of Care (EOC) areas.

d. Conducts an inventory of all facility tools, and maintains annual physical inventory.

3. Schedules work order services and repairs on a priority basis.

a. Addresses maintenance and repair requisitions in a 24 hour period.

b. Ensures emergency calls are completed within a 24 hour period or sooner as required.

c. Ensures follow-up action on work order delays or completion is communicated to the customer in a timely fashion.

4. Maintains the following facility support systems through department personnel or outside contractors: heating, cooling, ventilation, water, plumbing, electrical, electronic, communication systems, appliances, equipment, and grounds.

a. Completes periodic rounds to check equipment, grounds, and facilities and to assure that necessary equipment is available and working properly.

b. Maintains records of rounds and any work orders/action items.

c. Ensures grounds are maintained in an attractive and safe manner.

5. Recommends development, improvement, alteration, and redecoration of physical plant and grounds to the Executive Director.

a. Reviews plans, examines blueprints and advises Executive Director.

b. Secures and analyzes bids and submits to Executive Director with recommendations.

c. Oversees construction work and acts as a liaison for the facility with contractors, architects, suppliers, and employees to ensure all federal, state, and local regulations are met.

6. Acts as the facility Safety Director.

a. Establish, review, and update annually the Campus Safety Management program.

b. Chairs facility Safety Disaster Committee and hold meetings as required per facility policy.

c. Establishes and maintains program according to Joint Commission standards; federal, state, and local regulatory agencies; and campus policies and procedures as evidenced by surveys/inspection results.

d. Documents meetings, action items, and follow up to action items timely and accurately.

e. Maintains and updates the Emergency/Disaster Preparedness Manual.

f. Conducts monthly safety rounds and inspections.

7. Satisfies all educational in-service requirements mandated by CHI Living Communities, the department, external accrediting, and regulatory agencies.

a. Attends all mandatory in-service programs.

b. Adheres to facility policies and procedures.

c. Completes yearly online education program by the deadline.

d. Attends employee meetings on a regular basis.

In addition to the essential job specific duties listed above, the Director of Facilities shall be required to perform all duties (essential and non-essential) in a manner consistent with the mission statement and core values (reverence, integrity, compassion, excellence) of CHI Living Communities and will be evaluated on such basis. Furthermore, every employee must abide by all campus, departmental, and safety policies, rules, and regulations.

Qualifications and Skills

Education: Minimum High School Diploma. Two years of college or technical training.

Experience: Seven years building maintenance, three years of supervision, knowledge of Life Safety Code, and state nursing home and residential care regulations. Long-term care or hospital experience preferred.


We recognize our employees’ contributions to CHI Living Communities by offering benefit programs to enhance and preserve their work/life balance and help them protect, plan, and prepare for today and tomorrow. Benefits vary for PRN, part and full-time employees, you can always check with the Human Resource Director at the Center for information. We truly believe that home is here for our residents and our employees.

Professional and Personal Growth Opportunities

CHI Living Communities supports employees’ professional and personal growth with opportunities on and off campus.

  • Tuition Reimbursement Program for full and part-time employees
  • Online Campus Learning with Relias Learning
  • Dedication to identifying and promoting people from within

Work/Life Balance

CHI Living Communities recognizes that employees need time away from work to rejuvenate and have a balanced work/life.

  • Employees accumulate paid time off based on hours worked
  • New employees can begin to accumulate up to 160 PTO hours off
  • PTO increases with additional years of service
  • Time and a half is paid for work done on holidays
  • Company-paid time off for jury duty
  • Company-paid time off for bereavement

Health Protection for You and Your Family

CHI Living Communities offers a comprehensive health benefits package to help you improve and maintain your health and the well-being of your family. The following benefits are available to employees working 30 hours or more a week.

  • Employee medical coverage with the majority paid by CHI Living Communities.
  • Multiple health insurance plan options so you can select the one that works best for you and/or your family
  • Dental Option Plan with 75% paid by CHI Living Communities
  • Vision Option Plan
  • 100% Company-Paid Short-Term Disability
  • 100% Company-Paid Long-Term Disability

Plans for You and Your Family’s Future

We value our employees’ futures.

  • Full-time employees benefit from company-paid life insurance valued at two times their annual salary
  • All employees are eligible for the Fidelity Investments 401K Plan
  • Automatic employer contribution for employees, who meet the 1,000-hour requirement and are active at the end of the calendar year
  • Employer match based on employee contribution to 401K Plan - (see a plan for exact details and eligibility)

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